Contact Us
Whether you've spotted something out of date, want to suggest a casino for us to look at, or just have a question about how a no deposit bonus actually works, this is the place to start. Canada Casinos is run by a small team focused on one thing: helping Canadian players find online casinos worth their time, without the marketing fluff.
What we can help with
We hear from readers across the country, and most messages fall into a handful of categories. Here's what we're best placed to answer:
- Bonus and promotion questions — how a specific no deposit bonus works, what the wagering requirements mean, or why an offer might not be showing for your province
- Casino suggestions — a brand you think deserves a review, or one you'd like our take on before signing up
- Corrections — bonus terms change often, and if you spot an offer, rating or detail on twitodon.com that no longer matches what a casino advertises, we want to know
- General feedback — on how we rank and present sites, including the criteria behind our reviews
What we can't help with
Because Canada Casinos is an independent review site and not a casino operator, there are some things we genuinely can't sort out for you. If your question falls into one of these areas, you'll get a faster answer by going straight to the source:
- Account issues, deposits or withdrawals — these need to go through the casino's own customer support team, since we don't have access to player accounts
- Bonus disputes — if a no deposit bonus hasn't credited or a withdrawal linked to one has been queried, the casino's support desk or its complaints process is the right channel
- Gambling harm or urges to stop — if gambling has stopped feeling fun, our Responsible Gambling page has practical steps and support options
Before you write in, a few things worth checking
A surprising number of questions we get are answered elsewhere on the site already, so a quick check first can save you the wait:
- Bonus terms — wagering requirements, maximum cashout caps and eligible games on no deposit offers vary a lot between operators, and the details usually sit right next to the offer on each casino's listing
- Our review process — if you're wondering how a casino earned its rating or place on our list, that's covered in the ranking methodology on our main reviews pages
- Company background — for more on who we are and how twitodon.com operates, see our About Us page
- Site terms — our Terms and Conditions page sets out how we operate and how our content should be used
How we handle commercial relationships
Canada Casinos may earn a commission when readers sign up with a casino through our site. This is standard for comparison sites and it doesn't buy a better rating, a higher position, or softer coverage — a no deposit bonus that comes with unreasonable wagering requirements or a low cashout cap still gets flagged as such, regardless of any partnership. If you're asking us a question specifically about a partnership or how a recommendation was reached, we're happy to explain our reasoning.
What to include in your message
To help us give you a useful answer rather than a generic one, it helps to mention:
- The specific casino or offer you're asking about, including the name of the no deposit bonus if relevant
- Your province, since some promotions and payment methods vary by region within Canada
- Whether your question is about a bonus, a review, a correction, or something else
We read every message that comes in, though response times can vary depending on volume. For anything urgent involving money already deposited or withdrawn, contacting the casino directly will almost always be faster than going through us.